{"id":4432,"date":"2020-08-25T12:11:10","date_gmt":"2020-08-25T20:11:10","guid":{"rendered":"https:\/\/ibssgroup.com\/unterstuetzung\/"},"modified":"2020-09-28T15:41:42","modified_gmt":"2020-09-28T23:41:42","slug":"support","status":"publish","type":"page","link":"https:\/\/ibssgroup.com\/de\/support\/","title":{"rendered":"Unterst\u00fctzung"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"4432\" class=\"elementor elementor-4432 elementor-1879\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b0f1c5a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b0f1c5a\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-5853e5c\" data-id=\"5853e5c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b9f8801 elementor-widget elementor-widget-heading\" data-id=\"b9f8801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Unterst\u00fctzung<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-52c714a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"52c714a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-9f88f19\" data-id=\"9f88f19\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-bb6f859\" data-id=\"bb6f859\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-162b0322 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"162b0322\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4af43236\" data-id=\"4af43236\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-658c9477 elementor-widget elementor-widget-shortcode\" data-id=\"658c9477\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_2' style='display:none'><form method='post' enctype='multipart\/form-data'  id='gform_2'  action='\/de\/wp-json\/wp\/v2\/pages\/4432' data-formid='2' novalidate> \r\n <input type='hidden' class='gforms-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/>\n                        <div class='gform-body gform_body'><ul id='gform_fields_2' class='gform_fields top_label form_sublabel_above description_below validation_below'><li id=\"field_2_35\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_above gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_35'>Facebook<\/label><div class='ginput_container'><input name='input_35' id='input_2_35' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_2_35'>Dieses Feld dient zur Validierung und sollte nicht ver\u00e4ndert werden.<\/div><\/li><li id=\"field_2_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >Nachname<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_2_1'>\n                            \n                            <span id='input_2_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_2_1_3' class='gform-field-label gform-field-label--type-sub '>Vorname<\/label>\n                                                    <input type='text' name='input_1.3' id='input_2_1_3' value=''   aria-required='true'   placeholder='Vorname'  \/>\n                                                <\/span>\n                            \n                            <span id='input_2_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_2_1_6' class='gform-field-label gform-field-label--type-sub '>Nachname<\/label>\n                                                            <input type='text' name='input_1.6' id='input_2_1_6' value=''   aria-required='true'   placeholder='letzte'  \/>\n                                                        <\/span>\n                            \n                        <\/div><\/li><li id=\"field_2_31\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full float-right gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >\t\t<div data-elementor-type=\"popup\" data-elementor-id=\"5092\" class=\"elementor elementor-5092\" data-elementor-settings=\"{&quot;entrance_animation&quot;:&quot;fadeInLeft&quot;,&quot;exit_animation&quot;:&quot;fadeInRight&quot;,&quot;entrance_animation_duration&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.2,&quot;sizes&quot;:[]},&quot;a11y_navigation&quot;:&quot;yes&quot;,&quot;timing&quot;:{&quot;times_times&quot;:2,&quot;times&quot;:&quot;yes&quot;}}\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-dd4047a elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"dd4047a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ac48970\" data-id=\"ac48970\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f8d694e elementor-position-left elementor-vertical-align-top elementor-widget elementor-widget-image-box\" data-id=\"f8d694e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img decoding=\"async\" width=\"75\" height=\"38\" src=\"https:\/\/ibssgroup.com\/wp-content\/uploads\/2015\/05\/ibssLogo_PMS209_RGB1173861.jpg\" class=\"attachment-widget-thumbnail size-widget-thumbnail wp-image-1813\" alt=\"\" srcset=\"https:\/\/ibssgroup.com\/wp-content\/uploads\/2015\/05\/ibssLogo_PMS209_RGB1173861.jpg 3300w, https:\/\/ibssgroup.com\/wp-content\/uploads\/2015\/05\/ibssLogo_PMS209_RGB1173861-300x150.jpg 300w, https:\/\/ibssgroup.com\/wp-content\/uploads\/2015\/05\/ibssLogo_PMS209_RGB1173861-768x384.jpg 768w, https:\/\/ibssgroup.com\/wp-content\/uploads\/2015\/05\/ibssLogo_PMS209_RGB1173861-1024x512.jpg 1024w\" sizes=\"(max-width: 75px) 100vw, 75px\" \/><\/figure><div class=\"elementor-image-box-content\"><h2 class=\"elementor-image-box-title\">Work &amp; Holiday Schedule<\/h2><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-0e4ee44 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0e4ee44\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ea10f97\" data-id=\"ea10f97\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-214d2da elementor-widget elementor-widget-heading\" data-id=\"214d2da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Normal Hours<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-21e547a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"21e547a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05964bd elementor-widget elementor-widget-text-editor\" data-id=\"05964bd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ibssGroup&#8217;s normal work hours are based on California time: \u00a0<\/p><p><strong>8:00am to 6:00pm<\/strong><br \/><strong>Monday through Friday<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ded81ce\" data-id=\"ded81ce\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d589748 elementor-widget elementor-widget-heading\" data-id=\"d589748\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Holiday Schedule<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26697ee elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"26697ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4703f4d elementor-widget elementor-widget-text-editor\" data-id=\"4703f4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong style=\"font-size: 12px;\">Martin Luther King Jr.: \u00a0January 15<br \/><\/strong><strong style=\"font-size: 12px;\">Memorial Day: \u00a0May 27<br \/><\/strong><strong style=\"font-size: 12px;\">US Independence: July 4<br \/>Labor Day: September 2<br \/>US Thanksgiving: November 28 &#8211; 29<br \/><\/strong><b>Winter Break: \u00a0December 24 thru January 2<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<div class=\"elementor-element elementor-element-5524421 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"5524421\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/li><li id=\"field_2_2\" class=\"gfield gfield--type-text gfield--input-type-text gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_2'>Organisation \/ Unternehmen<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_2' id='input_2_2' type='text' value='' class='medium'    placeholder='Name Ihrer Organisation' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_4\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_4'>E-Mail<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_4' id='input_2_4' type='email' value='' class='medium'    aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/li><li id=\"field_2_3\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_3'>Telefon<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_3' id='input_2_3' type='tel' value='' class='small'  placeholder='Bitte geben Sie ihre Telefonnummer an um Sie erreichen zu k\u00f6nnen' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_33\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gfield--width-full field_sublabel_above gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label gfield_label_before_complex' >SMS Opt-in<\/label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_2_33'><li class='gchoice gchoice_2_33_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_33.1' type='checkbox'  value='SMS Opt-in' checked='checked' id='choice_2_33_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_2_33_1' id='label_2_33_1' class='gform-field-label gform-field-label--type-inline'>SMS Opt-in<\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_2_34\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><p style=\"font-size: .85em; color=#444; padding-left: 2em;\">By checking this SMS box, you agree to receive SMS messages from ibssGroup related to your communications with us. You may reply STOP to opt out at any time. Reply HELP for assistance. Messages and data rates may apply. Message frequency will vary. Learn more on our <a href=\"\/privacy\" alt=\"Privacy Policy Link)\" title=\"Link to Privacy Policy\">Privacy Policy <\/a>and <a href=\"\/privacy\" alt=\"Terms & Conditions Link)\" title=\"Link to Terms & Conditions\">Terms & Conditions<\/a>.\n<\/p> <br>\n<\/li><li id=\"field_2_6\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_6'>Zus\u00e4tzliche Kommentare<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_6' id='input_2_6' class='textarea medium'    placeholder='Bitte geben Sie eine Beschreibung des Problems, der Frage oder der Supportanfrage an.' aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_2_25\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label screen-reader-text gfield_label_before_complex' ><\/label><div class='ginput_container ginput_container_checkbox'><ul class='gfield_checkbox' id='input_2_25'><li class='gchoice gchoice_2_25_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_25.1' type='checkbox'  value='Anforderung Materialr\u00fcckgabe (RMA)'  id='choice_2_25_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_2_25_1' id='label_2_25_1' class='gform-field-label gform-field-label--type-inline'>Anforderung Materialr\u00fcckgabe (RMA)<\/label>\n\t\t\t\t\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_2_26\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_above gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><h2 class=\"gsection_title\">RMA-Anfrage<\/h2><div class='gsection_description' id='gfield_description_2_26'>Bitte geben Sie die folgenden Informationen sowie die Details zum GV10x an. Geben Sie den Grund f\u00fcr Ihre RMA-Anfrage im Abschnitt \"Zus\u00e4tzliche Kommentare\" (oben) an.<\/div><\/li><li id=\"field_2_30\" class=\"gfield gfield--type-textarea gfield--input-type-textarea field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label screen-reader-text' for='input_2_30'>Beschreiben des Grunds f\u00fcr die R\u00fccksendung<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_30' id='input_2_30' class='textarea medium'    placeholder='Beschreiben des Grunds f\u00fcr die R\u00fccksendung'  aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/li><li id=\"field_2_27\" class=\"gfield gfield--type-text gfield--input-type-text gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_27'>Seriennummer<\/label><div class='ginput_container ginput_container_text'><input name='input_27' id='input_2_27' type='text' value='' class='small'    placeholder='Seriennummer'  aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_28\" class=\"gfield gfield--type-select gfield--input-type-select gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_28'>Verwendete Gasart<\/label><div class='ginput_container ginput_container_select'><select name='input_28' id='input_2_28' class='small gfield_select'     aria-invalid=\"false\" ><option value='Luft' selected='selected'>Luft<\/option><option value='Wasserstoff' >Wasserstoff<\/option><option value='Argon' >Argon<\/option><option value='Andere' >Andere<\/option><\/select><\/div><\/li><li id=\"field_2_29\" class=\"gfield gfield--type-text gfield--input-type-text gv10-field gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_29'>Gastyp<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_29' id='input_2_29' type='text' value='' class='small'    placeholder='Geben Sie den Typ des\/der verwendeten Gases\/Gase ein' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_13\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h2 class=\"gsection_title\">GV10x Werte<\/h2><\/li><li id=\"field_2_7\" class=\"gfield gfield--type-text gfield--input-type-text gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_7'>Seriennummer<\/label><div class='ginput_container ginput_container_text'><input name='input_7' id='input_2_7' type='text' value='' class='small'    placeholder='Seriennummer'  aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_8\" class=\"gfield gfield--type-text gfield--input-type-text gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_8'>Steuerger\u00e4t-Nummer<\/label><div class='ginput_container ginput_container_text'><input name='input_8' id='input_2_8' type='text' value='' class='small'    placeholder='Steuerger\u00e4t-Nummer'  aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_9\" class=\"gfield gfield--type-number gfield--input-type-number gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_9'>Einstellung Leistung (Watts)<\/label><div class='ginput_container ginput_container_number'><input name='input_9' id='input_2_9' type='number' step='any'   value='' class='small'    placeholder='Watt-Zahl f\u00fcr Betrieb'  aria-invalid=\"false\"  \/><\/div><\/li><li id=\"field_2_10\" class=\"gfield gfield--type-text gfield--input-type-text gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_10'>Laufzeiteinstellung<\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_2_10' type='text' value='' class='small'    placeholder='Laufzeit - h:m:s  '  aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_11\" class=\"gfield gfield--type-number gfield--input-type-number gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_11'>Tats\u00e4chliche Watt<\/label><div class='ginput_container ginput_container_number'><input name='input_11' id='input_2_11' type='number' step='any'   value='' class='small'    placeholder='Tats\u00e4chliche Watt'  aria-invalid=\"false\"  \/><\/div><\/li><li id=\"field_2_12\" class=\"gfield gfield--type-text gfield--input-type-text gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_12'>Tats\u00e4chliche Zeit<\/label><div class='ginput_container ginput_container_text'><input name='input_12' id='input_2_12' type='text' value='' class='small'    placeholder='Aktuelle Zeit- h:m:s'  aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_14\" class=\"gfield gfield--type-number gfield--input-type-number gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_14'>Watt-Zahl f\u00fcr Z\u00fcndvorgang<\/label><div class='ginput_container ginput_container_number'><input name='input_14' id='input_2_14' type='number' step='any'   value='' class='small'    placeholder='Watt-Zahl f\u00fcr Z\u00fcndvorgang'  aria-invalid=\"false\"  \/><\/div><\/li><li id=\"field_2_15\" class=\"gfield gfield--type-number gfield--input-type-number gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_15'>Sekunden Z\u00fcndzeit<\/label><div class='ginput_container ginput_container_number'><input name='input_15' id='input_2_15' type='number' step='any'   value='' class='small'    placeholder='Anzahl der Sekunden'  aria-invalid=\"false\"  \/><\/div><\/li><li id=\"field_2_16\" class=\"gfield gfield--type-text gfield--input-type-text gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_16'>Druckwert<\/label><div class='ginput_container ginput_container_text'><input name='input_16' id='input_2_16' type='text' value='' class='small'      aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_32\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_32'>Pressure Unit<\/label><div class='ginput_container ginput_container_select'><select name='input_32' id='input_2_32' class='small gfield_select'     aria-invalid=\"false\" ><option value='mBar' >mBar<\/option><option value='Torr' >Torr<\/option><option value='Pascal' >Pascal<\/option><\/select><\/div><\/li><li id=\"field_2_5\" class=\"gfield gfield--type-multiselect gfield--input-type-multiselect gv10-field field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_hidden\"  ><div class=\"admin-hidden-markup\"><i class=\"gform-icon gform-icon--hidden\" aria-hidden=\"true\" title=\"Dieses Feld wird bei der Anzeige des Formulars ausgeblendet\"><\/i><span>Dieses Feld wird bei der Anzeige des Formulars ausgeblendet<\/span><\/div><label class='gfield_label gform-field-label' for='input_2_5'>Druckeinheit<\/label><div class='ginput_container ginput_container_multiselect'><select multiple='multiple'  size='7' name='input_5[]' id='input_2_5' class='small gfield_select'   aria-invalid=\"false\"  ><option value='mBar' >mBar<\/option><option value='Torr' >Torr<\/option><option value='Pascal' >Pascal<\/option><\/select><\/div><\/li><li id=\"field_2_21\" class=\"gfield gfield--type-select gfield--input-type-select gv10-field2 field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_21'>Verwendete Gasart<\/label><div class='ginput_container ginput_container_select'><select name='input_21' id='input_2_21' class='small gfield_select'     aria-invalid=\"false\" ><option value='Luft' >Luft<\/option><option value='Wasserstoff' selected='selected'>Wasserstoff<\/option><option value='Argon' >Argon<\/option><option value='Andere' >Andere<\/option><\/select><\/div><\/li><li id=\"field_2_23\" class=\"gfield gfield--type-text gfield--input-type-text gv10-field gfield_contains_required field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_23'>Gastyp<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_23' id='input_2_23' type='text' value='' class='small'    placeholder='Geben Sie den Typ des\/der verwendeten Gases\/Gase ein' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_2_17\" class=\"gfield gfield--type-text gfield--input-type-text field_sublabel_above gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_2_17'>GV10x Versions-Info<\/label><div class='ginput_container ginput_container_text'><input name='input_17' id='input_2_17' type='text' value='' class='medium'      aria-invalid=\"false\"   \/><\/div><\/li><\/ul><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_2' 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